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HUMAN SERVICES > COUNCIL ON AGING

Outreach Programs

Human Service Transportation Program (HCOA is a member of this service.):
Free round-trip transportation within the city of Haverhill. Out-of-Town transportation, including to Boston, is available for 30 cents a mile. Reservations should be made with the office at least 24 hours in advance, 978-374-2449. We are a supporting member of N.E.E.T. (Northern Essex Elder Transport).

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Outreach:
One of our primary functions is to assist elders with the problems, questions, and difficult situations which they may encounter. We have trained Outreach Aides, Minority Outreach workers and volunteers who can provide assistance, information and referral to seniors (and their family members in regard to their elderly relative) needing help with insurance, housing, fuel assistance, nutrition, government forms and more. One-to-one confidential counseling sessions can be held in the office, by phone or in the home. Call to make an appointment to obtain this outreach assistance.

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Silver Star Newsletter:
The COA publishes a free monthly newsletter, The Silver Star, which contains the latest updates on events, information and services being offered to elders in Haverhill. Distributed the first of each month, The Silver Star is available at the Center, elderly housing sites, and many other locations throughout the city. If you would like to have The Silver Star mailed to your home each month, contact the COA and ask to be placed on the newsletter mailing list. The Silver Star is also available on tape, by request.

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Spirituality Program:

  • promotes spirituality and outreach with the religious community
  • improves elders' access to available religious services
  • offers spiritual programs to elder housing residents and nursing homes
  • enlists the aid of clergy to provide training for staff and volunteers in identifying spiritual needs of elders within the elder network.
  • runs an appropriate interfaith referral process that is sensitive and non-intrusive.
  • provides a monthly educational interfaith Community Cable TV Program, presented by Haverhill clergy, that addresses issues of importance to elders and their families.

Our Spirituality Aide is available to assist Volunteer Coordinators from churches and other community organizations to: organize, develop train and provide leadership to their volunteers who provide services to isolated, frail homebound elders. Such services may include: visiting, writing letters, telephone reassurance, transportation to medical appointments, delivery of groceries, delivery of prescriptions and other medicines.

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Telephone/Friendly Visitor Reassurance Program:
A little lonesome? If you are homebound, you might like a weekly or a daily phone call/visit to help you keep in touch. Volunteers, supervised by the COA Aides, make calls/visits on a scheduled basis. This program brings pleasure and companionship to both parties.

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Office of the Mayor
City of Haverhill, Massachusetts
City Hall, Room 100, 4 Summer Street, Haverhill, MA 01830
mayor@cityofhaverhill.com
978-374-2300

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