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WATER AND WASTEWATER DIVISIONS

Contact Information

Emergency:

Water
Office Hours: Monday - Friday between 7 am - 3 pm
Maintenance Hours: 7 am to 3 pm everyday
Telephone: (978) 374-2368
  • On-call personnel are available anytime
  • Monday thru Thursday there is a minimum call-out charge of 2 hours over time
  • 3 pm Friday thru 7 am Monday there is a minimum call-out charge of 4 hours at the overtime rate
Wastewater
Telephone: (978) 374-2382

Non-Emergency:

Billing Office
Office Hours: Monday - Friday 8 am - 4 pm
Telephone: (978) 374-2370
Fax: (978) 374-2366
Billing Office Manager: Maureen Snow
Address: Billing Office
City Hall, Room 300
4 Summer Street
Haverhill, MA 01830
Wastewater Division
Office Hours: Monday - Friday 7 am - 4 pm
Telephone: (978) 374-2382
Fax: (978) 521-4083
Wastewater Treatment Plant Manager: Fred Haffty
Wastewater Collection System Supervisor: Paul J. Jessel, Eng.
Address: Wastewater Division
40 South Porter Street
Haverhill, MA 01835
Wastewater Treatment Plant
Maintenance Hours: 7 am to 3 pm Monday - Friday
Telephone: (978) 374-2382
Non-Emergency Messages: (978) 374-2382 Ext. 22
  • The Wastewater Facility is manned twenty-four hours per day
Wastewater Collection System
Hours: 7am - 3 pm Monday - Friday
Maintenance Hours: 7 am to 3 pm everyday
Telephone: (978) 374-2382
Non-Emergency Messages: (978) 374-2382 Ext. 22
  • On-call personnel are available anytime.
  • Monday thru Thursday there is a minimum call-out charge of 2 hours over time
  • 3 pm Friday thru 7 am Sunday there is a minimum call-out charge of 4 hours at the overtime rate

Water Maintenance

Office Hours: Monday - Friday 7 am - 3 pm
Maintenance Hours: 7 am to 3 pm everyday
Telephone: (978) 374-2368
Non-Emergency Messages: (978) 374-2368 Ext. 13
Fax: (978) 374-2441
Distribution Maintenance Supervisor: Anthony Capachietti, (978) 374-2368 Ext. 11
General Foreman: Gary Burton, (978) 374-2368 Ext. 16
Staff: Beverley DesOrmeaux,
(978) 374-2368 Ext. 10
Address: Water Maintenance
125 Amesbury Road
Haverhill, MA 01830
  • On-call personnel are available anytime
  • Monday thru Thursday there is a minimum call-out charge of 2 hours over time
  • 3 pm Friday thru 7 am Monday there is a minimum call-out charge of 4 hours at the overtime rate
Backflow / Cross-Connection
Telephone: (978) 374-2375
Inspector: George Yell, (978) 374-2375 Ext. 17
Backflow / Cross-Connection Coordinator: Debra A Tandy, (978) 374-2368 Ext. 12
Metering
Hours of Operation: 7 am - 3 pm
Telephone: (978) 373-8487
Meter Division Supervisor: Michael DeCristofaro,
(978) 373-8487 Ext. 22
Address: Metering Division
125 Amesbury Road
Haverhill, MA 01830
Water Treatment
Hours of Operation: 24 Hours Per Day, 7 Days Per Week
Telephone: (978) 374-2385
Water Treatment Plant Manager: John D'Aoust, (978) 374-2385 Ext. 11
Chemist: Mary D'Aoust, (978) 374-2385 Ext. 12
Address: Water Treatment
131 Amesbury Road
Haverhill, MA 01830
Laboratory
Telephone: (978) 374-2385 Ext. 13
Operations
Telephone: (978) 374-2385 Ext. 13

     

 
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Office of the Mayor
City of Haverhill, Massachusetts
City Hall, Room 100, 4 Summer Street, Haverhill, MA 01830
mayor@cityofhaverhill.com
978-374-2300

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