Online

Mayor Fiorentini's  24 Hour Constituent Service Office allows you to submit service requests and issues online.
  View Complete List of Online Services » 

By Phone

NEW:  One number for constituent services 311.   If you want to speak directly to the Mayor, our office number is 978-374-2300.  Our staff is available 8 am to 4 PM Monday - Friday, excluding holidays.

 In Person

To speak with someone from the Mayor's Office of Constituent Service in person, please come to the Mayor's Office on the 1st Floor of City Hall between 8:00 AM - 4:00 PM on weekdays.

 For All Non-Emergency service Requests

CALL 311

To request information, ask questions, report out of state plates, or submit an Anonymous Tip. The Police Department uses the MYPD App or you may use our online form.  You can download the app or use our online form here.  If you require immediate assistance please call 911. 

 Via Twitter

To Tweet a service request to  a particular department refer below:

• Mayor's Office - @
• Public Works Department - @cohdpw
• Police Department  - @ haverhillpolice

 Via Facebook

To view a departments Facebook page:

• Mayor's Office
• Public Works
• Police